Mindora Merchant Terms and Conditions

These Terms and Conditions, together with the Mindora E-Sign Disclosure Agreement (the “E-Sign Disclosure Agreement”), form a binding and enforceable agreement (“Agreement”) between you (“Subscriber,” “User,” or “you”) and LiteWorks LLC, doing business as Mindora (“Mindora”).

Each of you and Mindora is referred to as a “party” and collectively as the “parties.”

This Agreement governs your subscription to the Mindora platform and your use of our services.

1. Definitions

1.1. Subscription means the recurring or one-time payment plan that grants you access to Mindora’s digital platform.

1.2. Subscription Fee means the amount charged for your selected plan (monthly or daily), as displayed at checkout.

1.3. Billing Cycle means the period for which your Subscription is active (typically 30 days for monthly plans or 24 hours for daily plans).

1.4. Service means the Mindora website, platform, content library, applications, and related services.

1.5. Account means your registered user account.

1.6. Payment Method means any valid payment instrument you provide.

1.7. Applicable Law includes all applicable laws and regulations, including consumer protection laws, data protection laws, the Restore Online Shoppers Confidence Act (ROSCA), Card Network Rules, and PCI DSS.

1.8. Card Network Rules means the rules and regulations of applicable card networks.

1.9. Chargeback means a payment dispute initiated through your payment provider.

1.10. Confidential Information means non-public business or technical information disclosed between the parties.

1.11. Intellectual Property Rights means all intellectual property rights, whether registered or unregistered.

1.12. PCI DSS means the Payment Card Industry Data Security Standard.

1.13. Refund means payment returned pursuant to the Refund Policy.

1.14. ROSCA means the Restore Online Shoppers Confidence Act.

2. Subscription Service

2.1. Mindora provides access to digital content and services through subscription plans.

2.2. Monthly subscriptions automatically renew at the end of each Billing Cycle unless canceled prior to renewal.

2.3. Mindora may add, remove, or modify content at any time without prior notice.

2.4. The Service is provided on an “as available” basis. Continuous availability is not guaranteed.

2.5. You must create and maintain an Account with accurate information.

3. Subscriber Obligations

3.1. You must be at least 18 years old (or the age of majority in your jurisdiction).

3.2. You agree to provide accurate and complete registration information.

3.3. You are responsible for all activity under your Account.

3.4. You must not:

• Share account credentials

• Circumvent security measures

• Use the Service unlawfully

• Infringe intellectual property rights

• Reverse engineer or copy the Service

3.5. You must notify Mindora immediately of unauthorized use.

3.6. You agree to comply with all Applicable Laws.

4. Mindora Obligations

4.1. Mindora will provide the Service with reasonable care and skill.

4.2. Mindora will take commercially reasonable steps to maintain service functionality.

4.3. Payments will be processed securely in accordance with PCI DSS requirements.

4.4. Where required by law, advance notice will be provided prior to recurring charges.

4.5. Mindora will comply with applicable consumer and data protection laws.

5. Payments and Billing

5.1. By subscribing, you authorize LiteWorks LLC (Mindora) to charge your Payment Method at the start of each Billing Cycle.

5.2. Fees are charged in advance.

5.3. You must maintain valid payment details.

5.4. If payment fails, Mindora may suspend or terminate access.

5.5. You are responsible for resolving payment issues with your financial institution. For support, contact:
support@mindora.com

5.6. Fees exclude applicable taxes.

5.7. Mindora may change pricing with 30 days’ notice.

6. Cancellation and Refunds

6.1. You may cancel your Subscription at any time by contacting support@mindora.com.

6.2. Cancellation takes effect at the end of the current Billing Cycle.

6.3. Refunds are governed by the Mindora Refund Policy.

6.4. Refunds may be denied for substantial use, fraud, or abuse.

6.5. Chargebacks may result in suspension or termination.

7. Data Protection

7.1. Mindora processes personal data in accordance with its Privacy Policy and Applicable Law.

7.2. Where applicable, the parties agree to comply with the Mindora Data Processing Agreement (DPA).

7.3. By using the Service, you consent to the collection and processing of your data as described in the Privacy Policy.

8. Intellectual Property Rights

8.1. All Intellectual Property Rights in the Service belong to Mindora or its licensors.

8.2. You receive a limited, non-exclusive, non-transferable license for personal, non-commercial use during your active Subscription.

8.3. You may not:

• Copy or distribute Service content

• Reverse engineer software

• Remove proprietary notices

• Use the Service to create a competing product

9. Disclaimer; Limitation of Liability

9.1. THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND.

9.2. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MINDORA’S TOTAL LIABILITY SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES PAID BY YOU IN THE 12 MONTHS PRECEDING THE CLAIM.

9.3. MINDORA SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

9.4. Mindora will defend and indemnify you against claims that the Service infringes a third-party intellectual property right, subject to Applicable Law.

10. Term and Termination

10.1. This Agreement begins when you subscribe and continues until terminated.

10.2. You may terminate at any time by canceling your Subscription.

10.3. Mindora may suspend or terminate access if:

• You breach this Agreement

• You engage in fraud or unlawful conduct

• Payment fails

• Required by law

10.4. Upon termination, access immediately ceases.

10.5. Provisions relating to payment, IP, liability, and dispute resolution survive termination.

11. General Provisions

11.1. Notices may be provided via email or through the Service.

11.2. This Agreement constitutes the entire agreement between you and Mindora.

11.3. You may not assign this Agreement. Mindora may assign without restriction.

11.4. If any provision is invalid, the remainder remains enforceable.

11.5. Mindora is not liable for delays due to events beyond its reasonable control.

11.6. This Agreement is governed by the laws of the State of Delaware.

11.7. Disputes shall be resolved by binding arbitration in Wilmington, Delaware, before one arbitrator, except that either party may seek injunctive relief for intellectual property matters.

11.8. The parties are independent contractors. Nothing creates a partnership, joint venture, or agency relationship.